Glow Weapons Shipping
Our current processing time before shipping custom glow weapon orders is currently 48 hours. Shipping time does not include processing time, so please order with time to allow for our processing time, ship time, and potential shipping delays. We recommend 10 business days in advance, depending on your location. Below is an approximate shipping time chart from our location.
Store Hours
Our facility for production of Glow Weapons is not open to the public. But our office can reached via the Contact Us form on this website, using online live support, or by calling 217-636-4354. Our hours of operation are 9am to 9pm, Monday thru Saturday, central time. If we are unavailable during those times, or you are calling after hours, please leave us a message and we will call you back within the next day. Mailing Address: 427 West South 1st Street - Shelbyville, IL 62565, USA
Glow Weapons Returns Policy
Generally, we only accept returns if it is a factory defect, in which case many times the problem can often be fixed easily over the phone or can be sent back to us and replaced free of charge. We reserve the right to cancel your order and fully refund you the paid amount for any reason. If we receive any deliberately fraudulent credit card chargebacks, you will be charged a $25 chargeback fee if you have received the item, much like a returned check fee. Due to the fact that our Glow Weapons are an item that will likely be strongly abused under martial arts conditions, we cannot accept returns on items other than factory defects. Factory defects include items that are dead on arrival, broken, or incomplete, though this rarely ever happens. If you are hosting Glow Weapons seminars, and after the seminar you decide you didnt like them, we do not offer refunds or returns on the products. It is up to you as a retailer to evaluate the quality of products before selling them. Having said that, we know you will be 100 percent happy with our products, and so will your customers or students! There are simply retailers out there that are never happy with anything.
Glow Weapons Warranties
We offer a 30-day warranty on all Pearcy brand products! This includes our Glow Weapons line and all other products that we produce. For exchanges of any product, you must still pay return shipping for the item should there be a problem. If you have problems with any "Pearcy" brand of product, we will likely send you a replacement without requiring returning of the original defective product. Warranties are only honored if you have not altered the item in any way. All other items that we carry do not have warranties. This does not mean they are not good quality products, they are excellent! We simply are not offered a warranty with these items from the manufacturing company, so we are unable to pass along a warranty.
Glow Weapons Ordering Options
In addition to being able to place orders online, we can also accept orders over the phone for those who do not wish to use a credit/debit card online or do not have a paypal account. You can also call us to place an order if you are having difficulties with placing an online order to place it over the phone instead. You can reach us at 217-636-4354. If special arrangements are made, we can also accept a money order as well. This process takes longer and we do not guarantee that the item will still be in stock by the time the money order arrives, and this may delay your order, but we do provide the option for those of you who do not have paypal or credit cards.
Glow Weapons Privacy Notice
Your privacy is very important to us. We do not sell or rent your personal information
to third parties for their marketing purposes. We use safe, secure technology
and other privacy protection programs to keep your personal information secure
on our website. Our website is 100 percent secure!
Glow Weapons & Airsoft Conditions of Use
Users of all of our products assume ALL risks with using the product. We are NOT responsible for any injuries arrising out of the use of products that we sell or produce. Please note that we sell Glow WEAPONS, not toys. Our products should never be used by anyone under 18 years old without adult supervision. By checking the I Agree to the terms and conditions box during the checkout process, we are released from all liability and are not held responsible for any injuries arrising out of the use of our products that we sell or produce.
Airsoft Trademarks and Orange Tips
All Classic Army and ICS rifles come with full trademarks. Tokyo Marui guns do not come with any trademarks, but have been removed in a very clean manner. Tokyo Marui AEG�s come with plastic orange tips only, metal black flash hiders can be purchased separately by selecting it in the option box while on an item description page. Classic Army and ICS AEGs come with a painted metal flash hider. KWA Pistols feature a painted orange tip. They are not manufactured with any trademarks.
Airsoft Short Wait
If an item you have selected for purchase shows that it is a "Short Wait" during the checkout process, this simply means that we are temporarily out of stock of that item or do not pocess the entire quantity that you are wanting to order. You may either try to reduce the quantity of that product to match our stock level, or you may choose to proceed with the order anyway and will be sent the product on the next shipment of that product. Generally, expect a total of only 4 days wait time anyway. Thats right! We pride ourselves in great speed in processing and shipping of your order.
Airsoft Upgrades and Repairs
We can upgrade or repair most guns for you. If you would like to have a gun repaired, please contact us with the details on the problems that need fixed. If you are wanting your gun upgraded, you can purchase the parts or packages from the Installed Upgrades page, which include the part and labor of installation. While we do stand behind our work, we can only guarantee that the gun leaves here in working condition. We cannot guarantee that the higher velocity springs will not break other things in your gun. So please upgrade your guns to keep maintenence within your budget. This means that you should not expect to put a 500 FPS spring into a gun and it never break. We install whatever you want but its not up to us to question what you want in there. You buy it, we do it. If you want to get the most use out of your gun, we highly recommend against upgrading the main springs. This will drastically cut down the life of your gun. FPS ratings for parts are only an approximate velocity, individual resulft may vary.
Airsoft Returns Policy
Generally, we do not accept any returns unless it is a factory defect, in which case many times the problem can often be fixed easily over the phone or can be sent back to us at no return charges. You cannot cancel any Special Orders or Pre Orders once they have been placed. We reserve the right to cancel your order and fully refund you the paid amount for any reason. If we receive any deliberately fraudulent credit card chargebacks, you will be charged a $25 chargeback fee if you have received the item, much like a returned check fee. All factory defect claims or problems must be made within 48 hours of receiving your item.
Airsoft Warranties
The only products that we carry that have a factory warranty are the KWA, ICS, and Airsoft Elite brand airsoft guns. The 30-day warranty on KWA gas guns covers factory defects only, not if you have dropped the gun, misused it in any way, or used low quality ammo. You must still pay return shipping for this item should there be a problem. Warranty is void on any gun if the orange has been removed. Please contact us before attempting to send anything back. For ICS and AE guns, you must fill out the warranty card that comes with your gun and send it into the company. These warranties are with the manufacturers, not us. Warranties are only honored if you have not altered the item in any way, reguardless if it was you or us that performed an upgrade on the gun. All other items do not have warranties such as accessories or Tokyo Marui products. This does not mean they are not good quality products, they are excellent! We simply are not offered a warranty with these items.
Airsoft Shipping
All items will generally be sent 2-day USPS or UPS ground from our location to you. Special order and pre-order items will be sent as soon as they arrive to our location. If we receive your order by 2pm Central Time, your order will go out that day. Orders placed after that time will be shipped the following morning. We take pride in our quick order processing and shipping! If you are in Hawaii or Alaska, shipping time is a little longer, but please contact us about additional shipping costs, as we only offer Free shipping to the Continental US only. We do not ship internationally.
Sending In Your Airsoft Gun
If you need to send in your gun for upgrades, repairs, or custom painting, please be aware that you need to purchase return shipping. This covers the cost of the gun being sent back to you. We will ship the gun back to you 2-day USPS or UPS ground once everything is finished. If you are having your gun upgraded, please be sure to buy the parts from the Installed Upgrades section, which includes the part costs and labor on each of the parts being installed. Please contact us first before sending any gun to us for upgrades or repairs. For custom painting, we can do whatever you�d like to be done. Just let us know what you want. Generally, if we have all the parts needed to complete your upgrade or repairs, you should have your gun back in 3-4 days from when we receive it here. Please allow a couple of extra days for any custom gun painting, as this process takes some time. See Store Information for shipping address.
Airsoft Ordering Options
In addition to being able to place orders online, we can also accept orders over the phone for those who do not wish to put their credit card information online. You can also call us to place an order if you are having difficulties with placing an online order to place it over the phone instead. You can reach us at 224-717-7918. If special arrangements are made, we can also accept a money order as well. This process takes longer and we do not guarantee that the item will still be in stock by the time the money order arrives, but we do provide the option for those of you who do not have paypal or credit cards. See Store Information for mailing address.
Airsoft Conditions of Use
Please take responsibility if:
You have problems with the gun, but think holding the trigger will magically
make the problem go away.
You spend your life savings on the gun, then buy cheap ammo and it jams.
You decide your little brother or neighbor’s cat provides target practice.
You think sunglasses will be adequate eye protection and you lose an eye.
You need more power and hook up a 12v car battery to your gun.
You smash your gun on the ground pretending to be a rock star.
You try to stab your barrel through a tree or into the mud.
You upgrade the gun yourself and have left over parts.
You decide to play an underwater game in your pool.
You decide to use your gun as an impact weapon.
You fall and the gun breaks your fall.
You lose your magazine.
You shoot your friend.
You shoot yourself.
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